WARNING: THIS PRODUCT CONTAINS NICOTINE. NICOTINE IS AN ADDICTIVE CHEMICAL.
F.A.Q.

Frequently Asked Questions

Find answers to the most common questions about ordering, shipping, payments, returns, and our commitment to selling only authentic products at eNicotine.com.

Yes. All orders are processed and shipped directly from our U.S. facility to ensure fast delivery and reliable service.

We ship to all U.S. states except New Hampshire due to state restrictions.

Orders placed before 4:00 PM EST on business days are processed the same day and shipped out promptly. Orders placed after that time ship the next business day.

Delivery estimates by region:
  • East Coast: 2-3 business days
  • Midwest, South, Southwest: 2-4 business days
  • West Coast: 3-5 business days

Yes. We only sell authentic products from trusted brands. We do not carry clones, counterfeits, or gray-market items.

We accept major credit/debit cards and other secure payment methods displayed at checkout. All payments are processed through encrypted gateways for safety.

We process orders quickly, so changes or cancellations must be requested immediately. If your order has already shipped, we cannot alter it, but you may request a return under our Returns & Exchanges Policy.

We offer a 7-day no-questions-asked return policy and a 15-day defective product exchange policy. Please see our full Returns & Exchanges page for details.

Yes. We are required by law to verify age on all purchases. Customers must be of legal purchasing age (21+ in most U.S. states).

Absolutely. Our site uses SSL encryption and trusted payment processors to ensure your information is secure during checkout and account management.

Still Have Questions?

If you didn’t find what you were looking for, please visit our Customer Service page or Contact Us. Our support team is here to help with shipping, orders, or product information.